Language Selection

English French German Italian Portuguese Spanish

Unlocking the enterprise for open source

Filed under
OSS

Bob Gatewood needed more control. The chief technology officer at Athena Healthcare was sick of multiple databases that contained the same customer record. He wanted to tightly integrate the company's customer data into its Web portal, its financial accounting system and its call center software.

He also needed to save money. Paying his existing customer relationship management--or CRM--vendor, Salesforce.com, was growing increasingly costly. The reason: He was adding 10 new employees a month to handle his company's workload, which in turn obliged him to pay for 10 additional CRM licenses under the terms of his contract with the vendor.

"We realized we needed to integrate CRM into our system," Gatewood recalls. "It was not a separate thing," he says of Salesforce.com's CRM applications, some of which are free and others licensed with a support contract, and of his company's other enterprise software applications. Gatewood was on the verge of directing Salesforce.com's in-house software developers to build a unique CRM product, which would integrate Athena Healthcare's customer relationship business tools with its other enterprise software applications, when he learned about an open-source CRM product offered by SugarCRM that might solve his problems.

After learning more, Gatewood did what a growing number of CTOs are doing today: He went open source...

Full Story.

More in Tux Machines

Tanglu 3.0 Alpha Out Now Based on Debian 8 Jessie, Offers GNOME 3.16 and KDE Plasma 5

Matthias Klumpp announced today, April 18, the immediate availability for download and testing of the first Alpha version of the upcoming Tanglu 3 Linux operating system. Read more

EXT4 In Linux 4.1 Adds File-System Level Encryption

The EXT4 file-system updates for the Linux 4.1 kernel have been sent in and it features the file-system-level encryption support. Earlier this month we wrote about the newly-published patches for EXT4 encryption support coming out of Google and intended to land in the next major release of Android. Those patches for file-system-level encryption will now be landing upstream with the Linux 4.1 kernel update. Besides this native encryption support for EXT4, the rest of the updates for this merge window pull request equate to mainly fixes. More details via the pull request itself. Read more

Manjaro Linux 0.8.13 Pre1 Released for Testing with KDE Plasma 5.2.2 and Xfce 4.12

The Manjaro development team announced that the first Preview release of the upcoming Manjaro Linux 0.8.13 operating system is now available for download in Xfce and KDE Live CD flavors. Read more