Four major advantages to using open source software in the enterprise
With WordPress, Firefox and Linux now the virtual infrastructure for many millions of Internet users globally, and the likes of Apache and database management system MySQL widely embraced by corporations, open source (OS) software has long since passed a tipping-point moment. Yet despite growing familiarity with what OS means -- and usage even by the EU and the US government -- doubts among many businesses about the quality and reliability of OS software persist.
Such concerns tend to cluster around three perceptions. The first is that because many OS products were built by the wider developer community -- projects and foundations without the resources of a software giant with a history of producing proprietary programs -- they cannot then be truly enterprise grade; indeed, they must be of inferior quality and reliability.
That, in turn, feeds a second perception that because an OS product is usually free, or low-cost, to use, then the organization or team behind it will inherently lacks the economic basis to offer the sort of 24/7 "real time" customer support enterprises expect, especially during the implementation process and its aftermath. In particular, they fear that the project or team in question may vanish into the shadows a couple of years down the line, leaving them at the mercy of bugs and hackers.
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