The 5 most common support issues for open source developers
What is the number one factor that software developers consider when choosing which open source software packages to use? A recent survey conducted by Rogue Wave Software says support. What is the second most important factor? Who will carry the burden of providing that support.
Between developers, a dedicated internal open source software (OSS) support team, an internal IT department, and contractors (or an OSS support vendor) an unsurprising 67% of developers in the survey said they are expected to be responsible for support. We also analyzed 34,000 internal support requests to glean additional insights.
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