Firm finds gain after open-source shift pain
It's nice to read what open-source vendors think of open source: it's easy, cheap, and quite possibly the cure for cancer. (That last one is my personal hope.)
However, it's much more useful to get real customer feedback on open source. That's what makes Mercian Labels' shift to open source--with all the benefits and negatives that come with such a move--so intriguing. It's especially useful data, since the company meticulously tracked the highs and lows of its shift to open source on its blog, as its managing director, Adrian Steele, told me over e-mail.
In a summary of the process, which took more than a year, the company celebrates crossing the finish line:
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