Moving into the future with the FSF tech team
The FSF is well-known for spearheading the advocacy and support of free software, not just by recommending it in the face of pervasive proprietary options, but also by condemning nonfree software altogether. Following this recommendation is hard, even for us, because of the ever-increasing dependency on software and computer networks that we are all subject to. To follow through with our commitment, our tech team maintains a large list of services that many other offices our size would have long ago been wrongly pressured into transferring to one of the handful of gigantic corporations that monopolize those services.
Your work email account is most likely implemented through Gmail or Outlook; your office's software is likely to be served by Amazon Web Services, along with all the data backups; your company's customer service is likely to be managed through Salesforce or SAP, and so on. Make no mistake, this is true for your local government and school networks, too!
In contrast, at the FSF, we never jumped on the outsourcing wagon, and we don't use any Service as a Software Substitute (SaaSS) in our operations. We run our own email servers, telephony and fax service, print shop, full server stack, backups, networking, systems monitoring, accounting, customer relationship management (CRM) software, and a long list of other tasks and software development projects, with a team of just four extremely dedicated technicians. And we implement this on hardware that has been carefully evaluated to meet very high ethical standards, criteria that we push for vendors to achieve through our "Respects Your Freedom" certification program.
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