Geeks.com Gives Full Refund When New Ubuntu Distribution Breaks Netbook
Adam ordered an older netbook from geeks.com. When it arrived, the wireless Internet didn't work, so he upgraded the version of Ubuntu Linux from 8.04 to 10.04. This just broke almost everything else on the computer. He returned the netbook to geeks.com, but didn't expect them to offer a full refund of the purchase price and shipping — which goes against the stated return policy.
A few weeks ago I bought a netbook laptop as a special from geeks.com. It was $199.95 plus $9.95 shipping — total of $209.50. It was an off brand and an older model, but would suit my needs...if it worked. It came installed with Ubuntu linux 8.04, a version that was two years out of date.
The wireless networking didn't work, so I let Ubuntu upgrade itself to the latest version (10.04.01). This broke many of the drivers, including video, audio and USB, and didn't fix the networking.
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