I've Installed Linux, Now What?
Time to enter the Wayback (WABAC) Machine to an experience I had with a new Linux user and compare it to today's more tech savvy audience. The year was 1997 and I had settled in for the evening with my favorite beverage and a bit of channel flipping, when I received a telephone call from a guy who'd installed Linux on his computer. He didn't know what else to do from there, except call someone who did know what to do, me. The conversation began with him saying, "I've installed Linux, now what?"
I was in business for myself, at the time, as a computer consultant. I, along with two of my friends, installed networks, repaired computers, setup servers and desktops and did end user support.
Evening calls were standard fare for me at the time and so I answered the ringing without hesitation. This one time, I wish I had ignored it. But, why should I have felt that way when Linux, then and now, is my favorite computer topic?
It was the kind of call that you only see in movies or read about on Dilbert.com. To say that this individual was thick-headed and belligerent is an understatement of the facts. But, he was both.
And, what's worse? I felt that I had to be nice to him and show him that Linux people are friendly, loving people who really want him to succeed at learning this awesome operating system.