Novell from an openSUSE perspective
The relationship between openSUSE and Novell is pretty difficult to describe. Ideally openSUSE should be viewed 100% as a community project, where the people employed by Novell, who do the lion’s share of the work, are also seen as members of the openSUSE community on the same level as volunteer contributors. This works out pretty well, and keeps improving further. The volunteers and the Novell employees working on openSUSE generally get along great and in a very productive way.
But sometimes you wonder if the parts of Novell that are _not_ involved with openSUSE is friend or enemy. Every now and then they do something that really hurts us. It happens so often that the IRC community has come up with a name for the phenomenon - Novell Entropy Department (NED). The following examples spring to mind: