Which OS is more User Friendly and Intuitive?
The widely accepted majority opinion about operating systems is that for some unspeakable reason Windows is the pinnacle and a shining beacon of usability. Every single time someone brings up making Linux available for the masses (for example when discussing the Wallmart Linux laptops, or Dell’s Ubuntu line) some munchkin .NET developer and self proclaimed usability expert invariable pops up and starts counting the ways in which the discussed OS is different than windows. Not that I have anything against, .NET developers themselves - most are good people but you can hardly expect people who are professionally tied to windows platform to have an objective and well researched position on Linux. And trust me, it’s always some .NET developer, or someone who works exclusively on Windows and has only a second hand Linux experience. By second hand I of course mean that he reads Linux related threads on Digg and Slashdot but never actually used it himself.
Most of the time this attack is not done on objective analysis, usability experiments or statistical data but on “gut hunches” people have about what is accessible to the general public. And the bad part is that most of us share these hunches, and will at least in part agree with them. One such point that is usually touted around is that GUI is better than CLI. I can throw that one in the open, and most people will nod in agreement and say “yeah, for a novice user a GUI is way better”. How do you know though?
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