Language Selection

English French German Italian Portuguese Spanish

Bank details sold in call centre scam

Filed under
Security

City of London police are investigating claims that an Indian call centre worker sold personal information on 1,000 UK bank accounts for £4.25 each.

The worker told an undercover journalist from The Sun that he could copy more than 200,000 customer accounts a month, containing passwords, addresses, phone numbers and passport details.
More than one bank was thought to be involved in the operation, but the details have been handed to the police.

"It is shocking to see that one individual could get their hands on such complete, confidential information," said Donal Casey, a consultant at IT services company Diagonal Security.

"Quite simply this should not be possible. Banks have multiple layers of security and should be tracking and auditing who, within their organisation and the outsourcer's, has access to and is using confidential customer data."

Many UK firms have moved their call centres offshore in a bid to save money, including most banks, building societies and the National Rail Service. Staff in India cost around 80p per hour compared to £6 in the UK.

The Sun named the seller as Kkaran Bahree and said that he claimed to be able to pass on details of mortgages, medical bills and mobile phones.

He told the journalist that he had a thriving business selling such information to Britain and India, and made contact with buyers via the internet.

"Indian workers are no less ethical than UK workers," said Martyn Hart, chairman of the National Outsourcing Association.
"Companies often assume that, once a process is offshored, minimal management is needed, but this is not the case.

"Because of the distance, increased management is required. This ensures that company procedures are adhered to in every location, not only in Indian locations."

Source.

More in Tux Machines

Red Hat News

Leftovers: Ubuntu

Linux Devices

  • AsteroidOS 1.0 Alpha on the Asus Zenwatch 3
    In a previous article, I published a small userspace image and Linux kernel for the Zenwatch 3 that enables root access with SSH over USB on the watch. By now, I reached my initial goal to get AsteroidOS, the alternative Android Wear operating system, running on the Zenwatch 3. Similar to SailfishOS and Ubuntu Touch, AsteroidOS uses the original Android kernel - a patched Linux kernel - with a GNU/Linux userspace that, in turn, also uses some of the original, closed-source Android libraries to access certain hardware like the GPU. As the Android libraries expect a different software ecosystem, e.g., a different C library called bionic, we cannot simply call the Android libraries from within a common GNU/Linux application. Instead, we need an additional software layer that translates between the Android and the common GNU/Linux world. This layer is called libhybris.
  • How Ironic: Harman Kardon’s Microsoft Cortana Speaker Is Powered by Linux
    Harman Kardon, the company recently acquired by Samsung, has developed its very own Cortana speaker, which is very similar to the Amazon Echo but featuring Microsoft’s famous digital assistant. And since Cortana is the key feature of this little device, it only makes sense for Harman Kardon to turn to Windows 10 to power the device. And yet, it looks like the so-called Harman Kardon is actually running Linux.
  • MontaVista® Launches Carrier Grade eXpress®(CGX) 2.2 Linux® for 5G and IoT at MWC 2017
  • The Numbers Article for Mobile in 2017 - All the Statistics You Could Ask For
    Mobile is the hottest industry. Banking and payments are rushing to mobile. Governments doing healthcare and education with mobile. Travel from airlines to taxis to trains and busses to hotel bookings is going mobile. Your driver's licence is migrating to the mobile phone as are your keys to your home. And all the other big tech stories from Internet of Things (IoT) to 'Big Data' analytics to Cloud computing - are all dependent on mobile. And next week we have the massive industry event in Barcelona, Mobile World Congress. My brand new TomiAhonen Almanac 2017 is now finished and is released today. So this is the perfect time to do my annual 'State of Mobile' blog of the major statistics. What are the big numbers. Lets start with reach. Yes, mobile is by far the most widely-spread communication technology humankind has ever witnessed.
  • Tizen Store Expands Its Service Coverage to 222 Countries
    The Tizen Store, as the name suggests, is the Tizen Application Store for developers to publish their free and paid for Tizen apps. In April 2015, we saw the store expand it’s coverage to include 182 countries, which was mainly for FREE apps, but we saw this as setting the foundation for providing paid for apps further down the road.

Android Leftovers