5 ways to conduct user research with an open source mindset
There are common beliefs about user experiences—the best ones are user-centered, iterative, and intuitive. When user experience (UX) research is conducted, user stories about these experiences are collected—but the research methods chosen inform user experiences, too.
So, what makes for an engaging research experience, and how can methods evolve alongside products to better connect with users?
Red Hat's User Experience Design (UXD) research team has the answer: a community-centered, open source mindset.
As a UX writer on Red Hat's UXD team, I create new design documentation, empower team voices, and share Red Hat's open source story. My passion lies in using content to connect and inspire others. On our Twitter and Medium channels, we share thought leadership about UX writing, research, development, and design, all to amplify and grow our open source community. This community is at the heart of what we do. So when I learned how the research team centers community throughout their user testing, I leaped at the chance to tell their story.
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