Issue handling automation for GNOME
I remember some time ago discussing with someone from GNOME how important is to make a good issue report, the conclusion came along the lines of “I have 10 seconds to read per issue, if the issue is not well done it’s most likely I won’t have time to read it”. It’s true most of us are focused on doing actual code, after all it’s what most of us enjoy and/or what we are paid for. So bug handling always takes a quite back place on our priorities.
On the other hand, the management of issues is neccessary for a healthy project, specially if you are using it for planification, prioritization, feedback gatherer and interaction with other developers or teams. In general, a set of open issues that is representative, updated and properly reported helps the project progress and build a community around.
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