Language Selection

English French German Italian Portuguese Spanish

Open source projects 'need more customer focus'

Filed under
OSS

Open source projects need to be more customer focussed if they are to succeed in the corporate marketplace, according to several companies attending the Holland Open Software Conference in Amsterdam this week.

Alan Williamson, an open source evangelist at IT services company SpikeSource, said that one reason open source projects fail is that some developers do not think about the features that customers will need. For example, many projects have poor documentation and some even omit relatively basic features such as a tool to uninstall the application, Williamson said.

"One thing we've done at SpikeSource is work on how to uninstall a project. The project leader didn't even think about the need to uninstall it, but the harsh reality is that users do uninstall applications," said Williamson, speaking at a session on how to bring open source to the mainstream on Monday.

Marcel den Hartog, the European director of advanced technology at Computer Associates, agreed that open source project teams are not always aware of what corporate customers want. He told the audience at the conference that support, including support for older versions of the software, is an essential requirement for open source projects that want to succeed in enterprises.

"One of the things I hate about the open source community is that they only talk about two versions — the current version and the future version," said Hartog. "We have clients who will pay us to support really old versions of software — they don't want to change their production environment because it works."

Full Story.

More in Tux Machines

Meet UDOO X86, a Maker Board That's 10 Times More Powerful Than Raspberry Pi 3

Today we would like to introduce our readers to an upcoming maker board that features some very powerful components and aims to overpower every SBC (single-board computer) in its path. Read more

Watch: Ubuntu Convergence in Action on Meizu PRO 5 Ubuntu Edition with Miracast

Earlier today, May 23, 2016, the Ubuntu Community Manager at Canonical, Mr. Alan Pope, received his Meizu PRO 5 Ubuntu Edition smartphone, so he immediately ran some tests to see the Ubuntu convergence with his own eyes. Read more

Leftovers: Software

  • Roundcube Webmail 1.2.0 released
    We proudly announce the stable version 1.2.0 of Roundcube Webmail which is now available for download. It introduces new features since version 1.1 covering security and PGP encryption topics...
  • Roundcube Webmail 1.2 Adds PGP Encryption
    For those using the open-source Roundcube software for your webmail needs, Roundcube 1.2 is now available as the latest stable version.
  • Systemd 230 Opens Up A New Graphics Vulnerability & FBDEV Still Should Die
    A change made in the recent release of systemd 230 makes it easy for rogue user processes to be able to spy on your desktop, assuming a few conditions are met. If you are using FBDEV, such as with Wayland's Weston FBDEV back-end, other user processes can now read from the frame-buffer device. The change in systemd is, "Framebuffer devices (/dev/fb*) and 3D printers and scanners (devices tagged with ID_MAKER_TOOL) are now tagged with 'uaccess' and are available to logged in users."
  • systemd 230 Launches with DNSSEC Enabled by Default in systemd-resolved, More
  • 7 Best Command Line Navigation Tools
    The desktop environment with its bundle of programs sharing a common graphical user interface (GUI) remains a firm favorite with users. Not surprising really given that a good desktop environment makes computing fun and simple. The graphical desktop environment has become so ingrained in almost everyone's computer activities that it might seem the command line will wither away. Yet, there is still an important role to play for the humble command-line interface (CLI).
  • GNU Parallel 20160522 ('TTIPleaks') released
    GNU Parallel 20160522 ('TTIPleaks') has been released.

today's howtos